Shipment-policy

📍 FREE Drop-Off Service (Klang Valley)

No minimum purchase required!

Address:

Omni Keepsake @ MBE One Utama

Suite #208, Lot LG 109B, One Utama Shopping Center

1, Lebuh Bandar Utama, 47800 Petaling Jaya

Hours: Mon-Sun, 10AM–8PM

Contact: 017-820 2843

📌 How to drop off your inclusions



🚚 Shipping & Delivery Options

West Malaysia

  1. Purchase ≥ RM200: Free drop-off + return shipping
  2. Purchase < RM200: RM10 drop-off + RM10 return shipping

East Malaysia

  1. Purchase ≥ RM250: Free drop-off + return shipping
  2. Purchase < RM250: RM15 drop-off + RM15 return shipping

📦 How to pack inclusions



✈️ Shipping Times & Costs


Destination


Delivery Time

Cost

West Malaysia

5-7 working days

RM 8

East Malaysia

5-7 working days

RM 15

Singapore

7-14 working days

Weight-based (calculated at checkout)

International

1-2 weeks

Weight-based (calculated at checkout)





Note:


  1. Excludes weekends/public holidays.
  2. Rural areas may experience delays.
  3. Omni Keepsake is not liable for courier delays.



📦 Tracking Your Order

  1. Unfulfilled: Processing in progress.
  2. Fulfilled: Shipped! Tracking number sent via email/WhatsApp.
  3. 🔍 Can’t track? Email omnikeepsake@gmail.com or WhatsApp us with your order number.


⚠️ Important Notes

  1. Import Taxes: Paid by recipient (varies by country). Check local customs policies.
  2. Returned Parcels: Additional shipping fees apply for resending.



💬 Need Help?

Contact us:

📩 omnikeepsake@gmail.com

📱 WhatsApp: 017-820 2843